FAQs: Learn About Ki Health Defence Products and Our Connection with Traditional Chinese Medicine
General FAQs
Our products are vegetarian, vegan, gluten, lactose, dairy and alcohol free.
Immune Defence & Energy Formula
What is Ki Immune Defence & Energy Formula?
Is Ki Immune Defence & Energy Formula natural?
Where is Ki Immune Defence & Energy Formula made?
How long can I take Ki Immune Defence & Energy Formula for?
Can Ki Immune Defence & Energy Formula be taken during pregnancy and breastfeeding?
Can Ki Immune Defence & Energy Formula be taken by children?
Does Ki Immune Defence & Energy Formula interact with any medications?
Is Ki Immune Defence & Energy Formula suitable to take when I am suffering from symptoms of the common cold or flu?
Cold & Flu Attack Formula
What is Ki Cold & Flu Attack Formula?
Is Ki Cold & Flu Attack Formula natural?
Where is Ki Cold & Flu Attack Formula made?
Can Ki Cold & Flu Attack Formula be taken during pregnancy and breastfeeding?
Can Ki Cold & Flu Attack Formula be taken by children?
Ki Cold & Flu Attack Formula is suitable for adults only. This product is not suitable for children unless recommended by a healthcare professional.
Does Ki Cold & Flu Attack Formula interact with any medications?
How long can I take Ki Cold & Flu Attack Formula for?
Can Ki Cold & Flu Attack Formula be taken ongoing?
Cold & Flu Day/Night Formula
What is Ki Cold & Flu Day/Night Formula?
Is Ki Cold & Flu Cold & Flu Day/Night Formula Natural?
Where is Ki Cold & Flu Day/Night Formula Made?
Can Ki Cold & Flu Day/Night Formula be taken during pregnancy and breastfeeding?
Can Ki Cold & Flu Day/Night Formula be taken by children?
Ki Cold & Flu Day/Night Formula is suitable for adults only. This product is not suitable for children unless recommended by a healthcare professional.
Does Ki Cold & Flu Day/Night Formula interact with any medications?
How long can I take Ki Cold & Flu Day/Night Formula for?
Can Ki Cold & Flu Day/Night Formula be taken ongoing?
Can Ki Cold & Flu Day/Night Formula make me drowsy?
The day tablet in Ki Cold & Flu Day/Night Formula does not contain ingredients which may cause drowsiness. However, it is not recommended to operate heavy machinery or drive after taking the night tablet, as drowsiness may occur.
Sore Throat Spray
What is the Ki throat spray dose?
Ki Throat Spray – Adult dose: Spray 5 sprays towards the back of the throat, every 2 hours, up to 8 times per day, or as directed by your healthcare practitioner. Shake the bottle well, each time before use.
5 sprays is equivalent to 0.6mL.
How do I use the spray nozzle of Ki Sore Throat Spray?
- Before first use, rotate the spray nozzle and prime the spray by pressing the pump until the spray is released.
- Point the spray to be the back of the throat, spray and direct the nozzle to the inflamed area.
- Press the pump and spray as required.
- After use, wipe the nozzle to prevent blockage. Rotate the spray nozzle back to close.
Over what length of time can I use Ki Sore Throat Spray?
Ki Sore Throat Spray can be used from the moment you start to get a sore throat and can be used continuously whilst your sore throat remains. If symptoms persist, talk to your health professional.
What are the active ingredients in Ki Sore Throat Spray?
Active ingredients per 5 sprays (0.6mL)
Each 5 sprays (0.6 mL) contains dry herb equivalent to:
Lonicera japonica, flower extract | 750 mg |
Echinacea purpurea, juice concentrate |
376 mg |
Clove bud oil | 1.5 mg |
Naturally derived excipients
Ethanol, Glycerol, Manuka honey 5%, Maltodextrin, Potassium sorbate, Purified water, Xylitol
Why do you call out the amount of manuka honey but none of the other excipients?
Products containing more than 5% honey are subject to quarantine when being imported to Western Australia. As such, we call out that our product contains 5% manuka honey which is therefore not subject to quarantine and would be permitted into Western Australia.
Why does Ki Sore Throat Spray contain potassium sorbate?
Potassium sorbate is a preservative and is required to ensure the formulation is safe until the end of its shelf life.
Are there any concerns with taking Ki Sore throat spray while I am on prescription medications?
If you have any serious medical conditions or are on prescription medicines, it is best to consult with a health professional prior to using the Ki Sore Throat Spray.
Caution is advised for people with autoimmune disorders due to a <a href=”https://www.webmd.com/a-to-z-guides/qa/what-are-risks-of-echinacea” target=”_blank”>theoretical contraindication</a> with echinacea.
Are there any people who shouldn’t take Ki Sore Throat Spray?
Allergic reactions may occur rarely in susceptible patients sensitised to Echinacea aerial parts and to plants from the Compositae family. This product is for adults only.
Can children take Ki Sore Throat Spray?
We recommend Ki Sore Throat Spray is not recommended for children under 12 years of age as the dose is designed for adults and older children.
Can I take Ki Sore Throat Spray if I am pregnant or breastfeeding?
Ki Sore Throat Spray is not recommended during pregnancy and lactation, unless advised by your health practitioner.
Can I take Ki Cold & Flu Attack or Ki Cold & Flu Day/Night with the Ki Sore Throat Spray?
Yes, Ki Sore Throat Spray can be taken with either of the Ki Cold & Flu products.
Is Ki Sore Throat Spray suitable for vegetarians and vegans?
Yes, Ki Sore Throat Spray does not contain any animal products and is suitable for vegans and vegetarians.
What allergens have been tested for with Ki Sore Throat Spray?
Ki Sore Throat Spray is tested and verified to be free from gluten, dairy and lactose.
Does Ki Sore Throat Spray contain alcohol?
Yes, Ki Sore Throat Spray contains alcohol as an excipient.
Where are the herbs in Ki Sore Throat Spray sourced/grown from?
We source the best quality herbs from around the world, including Australia, China and Europe. With each batch this may sometimes vary depending on availability and quality. Our herbs are tested for efficacy, heavy metal contamination, bacteria and safety standards. Our products are made in Australia in GMP/TGA approved manufacturing facilities.
Where is Ki Sore Throat Spray manufactured?
Ki Sore Throat Spray is manufactured in Queensland, Australia in a TGA-licensed facility.
Can children take Ki Sore Throat Spray?
We recommend Ki Sore Throat Spray is not recommended for children under 12 years of age as the dose is designed for adults and older children.
Allergy & Hayfever Control Formula
What is Ki Allergy & Hayfever Control Formula?
Ki Allergy & Hayfever Control Formula contains a combination of herbs for allergy and hayfever symptom relief and ongoing immune strengthening.
Is Ki Allergy & Hayfever Control Formula natural?
Yes. Ki Allergy & Hayfever Control Formula contains natural active ingredients and naturally derived excipients.
Where is Ki Allergy & Hayfever Control Formula made?
Ki Allergy & Hayfever Control Formula is made in Australia. The Australian Made logo is displayed on the front of the pack.
How long can I take Ki Allergy & Hayfever Control Formula for?
Ki Allergy & Hayfever Control Formula may be taken ongoing if suffering from chronic allergies and hayfever as it helps to regulate the immune system and relieve symptoms.
Does Ki Allergy & Hayfever Control Formula interact with any medications?
If you have any medical conditions or you are taking prescription medications, consult your healthcare professional prior to use as this product may interaction with some medications.
Not intended for serious allergic conditions such as anaphylaxis.
Can Ki Allergy & Hayfever Control Formula be taken during pregnancy and breastfeeding?
Ki Allergy & Hayfever Control Formula is not recommended during pregnancy or breastfeeding unless advised by your healthcare professional.
Can Ki Allergy & Hayfever Control Formula be taken by children?
Ki Allergy & Hayfever Control Formula is suitable for children from 12 years of age and adults. It is not recommended for children under 12 years of age unless recommended by a healthcare professional.
Kids Cough & Cold Liquid
What is Ki Kids Cough & Cold Liquid?
Where is Ki Kids Cough & Cold Liquid made?
How to take Ki Kids Cough & Cold Liquid?
Can Ki Kids Cough & Cold Liquid be taken in children under 2 years of age?
Ki Kids Cough & Cold Liquid is not recommended in children under two years of age without medical advice.
How long to take Ki Kids Cough & Cold Liquid for?
Can teenagers and adults take Ki Kids Cough & Cold Liquid?
Anything to consider before taking Ki Kids Cough & Cold Liquid?
When to seek further professional advice?
Do not use Ki Kids Cough & Cold Liquid for more than 2 weeks without medical advice. If symptoms or coughing persist, consult your healthcare practitioner.